JadeRitual Group China · Est. 2020
FAQ

Questions buyers askbefore a first order

常见问题

Order sizes, prices, samples, inspection, documents and private label. If your question is not here, ask it — the answer is worth having in writing either way.

12 answers

Straight answers

买家常问

These are the questions that decide whether a first order happens. None of them have a sales answer — they have a real one.

Do you sell single pieces?

No. We supply wholesale and OEM / ODM only, and single-piece retail is not available in any division, so an order for one unit is not something we price.

Are your prices published anywhere?

No. Prices are quoted against the specification, the quantity and the destination market, because freight, duty and the differences between builds move the final number more than the model does. A published price would be wrong for most of the buyers who read it.

How do I get a quotation?

Send five things: the division, the product, the specification, the quantity, and the destination market. A part number or a photograph is enough to start. We come back with availability, price and what the shipment requires.

Can I order a sample or a trial quantity first?

Yes. Samples and trial quantities can be shipped by courier before you commit to a container. For larger and heavier items we quote both the trial and the container, so you can compare the freight as well as the price.

Can I combine products from different divisions in one shipment?

Yes, and it is the practical reason to buy across the group rather than from five separate suppliers. Mixed loads are consolidated into one loading plan and one set of documents, so the order arrives as a single shipment.

Can I appoint my own inspection agency?

Yes. You may appoint a third-party inspection agency at any stage before shipment, and we arrange access and provide the samples they ask for. Where a batch deviates from the agreed specification, you hear it from us before shipment rather than after it.

Do you provide certificates and test reports?

Where a product and a destination market require them, specification sheets, test reports and compliance documents are issued as documents you can verify, per product and per market. We do not publish certification badges on this site, and nothing here should be read as a certification claim.

Can you produce to my own design, with my own label and packaging?

Yes, that is the OEM / ODM route. Send a drawing, a sample or a specification sheet and tell us the label, packing artwork and labelling language your market requires. If you have no drawing, a photograph with something for scale is a normal starting point.

What are your payment and delivery terms?

They are agreed in writing for each order and stated on the quotation. We do not publish a single table for the group, because the terms depend on the product, the order size, the destination and whether the build is standard or tooled.

What is your minimum order quantity?

It differs by division and by product. Because we ship both trial quantities by courier and full container loads, the practical minimum is confirmed on the quotation for your specification rather than set as one number for the whole group.

What is your lead time?

Lead time is quoted with the order, once the specification and the quantity are fixed. We do not publish a blanket figure, because it depends on the product, the build and whether a sample has to be approved first.

Which markets do you supply?

Southeast Asia, the Middle East, Africa, Europe, North America and South America. Requirements differ by destination - plug and voltage, labelling language, packing standards and conformity documents - so tell us the market and we will confirm what applies, including anything we cannot provide.

Enquiries

Tell us what you need quoted

联系我们

A photograph of an existing part or product is often faster than a description. We will come back with availability, price and what the shipment requires.

  • The division and the product
  • The specification — material, grade, size, finish, or a part number
  • The quantity you need now, and what you expect to repeat
  • The destination market, so we can confirm what the shipment requires
  • Whether this is a stock order or a custom build

Start an enquiry

联系我们 WhatsApp · +86 186 6354 3398 WhatsApp · +86 155 8948 2015 [email protected]

Tell us the division, the product, the specification and the destination market.