Two routes to a custom order: we build to your specification, or we adapt a build we already run. Both begin the same way — with the specification written down before production starts.
Most buyers arrive with one of two situations: they have their own design and want it made, or they have seen something they like and want it changed. Both are ordinary work here.
You supply the drawing, the sample or the specification sheet. We build to it, hold the tolerances written on it, and quote against it. Where something on the drawing cannot be met as drawn, we say so before production rather than after.
You start from a product we already produce and change what matters for your market: dimensions, motor and controller rating, material, finish, packing. These are quoted on the same basis as a standard order.
Your label, your packing artwork and your carton markings. Send the artwork and tell us the labelling language the destination market requires, and we will confirm what can be applied at the factory rather than at destination.
You do not need all six to start a conversation — a photograph of a worn part or a competitor's product is enough for us to ask the right questions.
If you have no drawing at all, send a photograph with something for scale. It is a normal starting point, not an inconvenience.
Material, grade, dimensions and finish are written down and confirmed before anything is produced or tooling is committed.
Units or parts can be shipped as a sample or trial order before you commit to a container. Small items travel by courier.
Once you approve a sample, that approval is the reference the production run is finished to — not a description of it.
The run is packed against transport damage and loaded with the rest of your order, so a custom line does not need its own shipment.
All five. The route differs by division rather than by willingness:
Tell us the division and the target market, and we will tell you plainly what can be changed and what cannot.
A photograph of an existing part or product is often faster than a description. We will come back with availability, price and what the shipment requires.
Tell us the division, the product, the specification and the destination market.